When someone becomes ill or injured there is usually a short period of time before you can get professional medical assistance. It is that length of time that is most critical to the victim. What you do, or don't do during that period of time can make the difference between life and death. By having some first aid training and knowing cardiopulonary resuscitation (CPR) you can have a major impact to the successful outcome of a medical emergency. Does your household or place of employment have a well stocked first aid kit? Keep your kit in a location that is well known to other family members or coworkers. Contact the American Heart Assn. or the American Red Cross to obtain information on CPR classes.

9-1-1 is simply a telephone number used for reporting all types of emergencies - police, fire and emergency medical.

9-1-1 makes reporting emergencies fast and easy;

The 3 digit number makes it easy to remember - you no longer waste time looking up the correct number to dial in an emergency!

The 3 digit number makes it fast to dial - dialing 3 numbers is obviously quicker than dialing 7 numbers.

DO NOT program 9-1-1 into speed dials - WHY? 9-1-1 is fast and easy to dial as it is. Placing it in speed dials often results in "accidental" calls to 9-1-1.

9-1-1 is the correct number to dial no matter where you are.

9-1-1 is the correct number to dial no matter if the emergency you are reporting is for police, fire, or emergency medical services.

9-1-1 is equipped and ready to accept calls from deaf persons utilizing a telecommunications device for the deaf (TDD)

9-1-1 is for emergencies only. If you call 9-1-1 for non-emergency reports, someone with a real emergency might not get through! When away from your home remember 9-1-1 is coin free from a pay telephone.

A fire, an automobile accident, a robbery, a burglary, a prowler outside your home, when someone is sick or injured so badly that they need to go to the hospital.

Non-emergency calls should be placed on normal telephone numbers which may be found in the telephone book. Calls on these lines are answered at the same location, by the same dispatchers, but they don't tie up the "special" 9-1-1 lines. If you need to dial 9-1-1 remember:

Stay calm! Before picking up the phone, take a deep breath and do your best to relax.
Pick up the phone, listen for dial tone, then dial 9-1-1. That's all, just three numbers - 9-1-1.
When the dispatcher answers, simply state what you need; I need the police, I want to report a fire, I need an ambulance.

The dispatcher will then ask for the address or location of the emergency. This is very important! Do you and other members of your family/workforce all know your address? If not, let everyone know! Better yet, mark the address by each telephone - that way it will be easy to remember. Do you know what city or township you are located in?

This is important information as well. In addition to knowing your address, it is important that emergency responders can see your house number from the street. The next time you are returning to your home at night, pretend that you are a policeman, firefighter, or paramedic trying to find your house. Can you easily see your house number from the street? If not, you have some work to do. Mark your house number in large, reflective numbers that can easily be seen from the street.

Next, the dispatcher will ask you exactly what is wrong - the "details" of your emergency. This is important information too! Do not become upset that it is "taking too long", or that "they are asking too many questions" remember, while one dispatcher is talking to you on the phone, another dispatcher is putting your call out on radio to the emergency personnel.

Finally, the dispatcher will ask your name and telephone number.
DO NOT hang up until the dispatcher says it is okay to do so. If you are alone or frightened, they'll stay on the phone until help arrives. For medical emergencies, the dispatcher can transfer you to medically trained personnel who can tell you what to do until the ambulance arrives.

Plastic bandages	Transpore tape	Alcohol preps
Adhesive bandages	Micropore tape	Gauze
Extra large plastic bandages	Iodine prep pads	Fingertip bandages
Sterile pads	Antiseptic towelettes	Knuckle bandages
Antiseptic ointment	Ammonia inhalant	Sponge packs
Instant ice packs	Sterile eye wash	Elastic bandages
Eye pads	Safety pins	First aid cream
Bandage scissors	Tweezers	Butterfly bandages
Water tight utility box for contents	Burn gel to treat burns	Burn bandages
Adhesive spots	Extra large strips	Surgical tape
Sponges	Pain reliever

Cuts and Scrapes

Small cuts and scrapes usually don't demand a visit to the emergency room of your local hospital, but proper care is necessary to keep infections or other complications from occurring.

Stop the bleeding by applying pressure using a gauze pad or clean cloth. If the bleeding persists after several minutes of applying pressure, get immediate medical attention.

Keep the wound clean by washing the area with mild soap and water and removing any dirt. Dry the area gently with a clean cloth, and cover the wound with a protective bandage. Change the bandage at least once a day. If the wound becomes tender to the touch and red or oozes fluid, see your doctor.

If your cut is more serious and the bleeding does not stop on its own or the cut is large, deep, or rough on the edges, try to stop the bleeding by applying pressure directly to the injury using a sterilized gauze pad or clean cloth. Maintain pressure on the wound until the bleeding stops. Then consult your physician. A tetanus booster may be required if you haven't had one for a while.

Lay the affected person down. If possible, the person's head should be slightly lower than the trunk of his or her body or the legs should be elevated. This position increases blood flow to the brain. Elevate the site of bleeding, if possible to reduce the blood flow.

Do not attempt to clean the wound. Apply steady, firm pressure directly to the wound using a sterile bandage, a clean cloth, or your hand. Maintain pressure until the bleeding stops, then wrap the wound with a tight dressing and secure it with adhesive tape. Most bleeding can be controlled this way. Call for emergency help immediately.

If the bleeding continues and seeps through the bandage, add more absorbent material. Do not remove the first bandage.

If the bleeding does not stop, apply pressure to the major artery that delivers blood to the area of the injury (see Major Arterial Pressure Points).

When the bleeding has stopped, immobilize the injured portion of the body. You can use another part of the body, such as a leg or torso, to immobilize the area. Leave the bandages in place and take the person for immediate medical attention or call for emergency help.

If the skin is not broken, run cool water over the burn for several minutes.

Cover the burn with a sterile bandage or clean cloth.

Take aspirin or acetaminophen to relieve any swelling or pain.

Remove the person from the source of the burn (fire, electrical current, etc.).

If the person is not breathing, begin mouth-to-mouth resuscitation immediately.

Remove all smoldering clothing to stop further burning.

If the person is breathing sufficiently, cover the burned area with a cool, moist, sterile bandage or clean cloth. Do not place any creams, ointments or ice on the burned area or break blisters.

Burns can be caused by fire, the sun, chemicals, heated objects or fluids, and electricity. They can be minor problems or life-threatening emergencies. Distinguishing a minor burn from a more serious burn involves determining the degree of damage to the tissues of the body. If you are not sure how serious the burn is, seek emergency medical help.

First-degree burns are those in which only the outer layer of skin is burned. The skin is usually red and some swelling and pain may occur. Unless the burn involves large portions of the body, it can be treated at home.

Second-degree burns are those in which the first layer of skin has been burned through and the second layer of skin is also burned. In these burns, the skin reddens intensely and blisters develop. Severe pain and swelling also occur. If a second-degree burn is no larger than 2 or 3 inches in diameter, it can be treated at home. If the burn covers a larger area, seek medical attention. You may need a tetanus booster.

Third-degree burns are the most serious and involve all layers of skin. Fat, nerves, muscles, and even bones may be affected. Areas may be charred black or appear a dry white. If nerve damage is substantial, there may be no pain at all. These burns should receive emergency medical attention.

A poisoning may or may not be obvious. Sometimes the source of a poisoning can be easily identified -- anbottle of medication or a spilled bottle of household cleaner. If you can find no indication of poisoning, do not treat the person for poisoning, but call for emergency help. Look for these signs if you suspect a poisoning emergency:

Burns or redness around the mouth and lips.

Breath that smells like chemicals.

Burns, stains, and odors on the person, his or her clothing, or on the furniture, floor, rugs, or other objects in the surrounding area.

Vomiting, difficulty breathing, or other unexpected symptoms.

Some products have instructions on the label specifying what to do if a poisoning occurs. If the product known to be the poison has these instructions, follow them.

If the person is alert, give him or her a glass of water or milk to drink. The liquid will slow the rate at which the poison is absorbed by the body. But if the person is weak, lethargic, unconscious, or having seizures, do not give him or her anything by mouth.

If you cannot identify the poison or there are no instructions on the product label, call your local poison control center for instructions. Keep the number near your telephone.

Certain poisons should be vomited; others should not. If you do not know the identity of the substance swallowed, do not induce vomiting. Overall, you should not induce vomiting unless directed to by a poison control authority or your physician.

If you are told to induce vomiting in the person who has swallowed poison, use syrup of ipecac to do so. An alternative method to induce vomiting is touching the back of the throat of the person to initiate gagging. If you have no other alternative, have the person drink a glass of warm water containing 1 teaspoon of dried mustard or 3 teaspoons of salt. After the person has vomited, give a glass of water or milk.

If the poison has spilled on the person's clothing, skin, or eyes, remove the clothing and flush the skin or eyes with cool or lukewarm water for 20 minutes.

Get immediate medical attention. If you have identified the poison, take the container with you.

The Heimlich Maneuver is the best known method of removing an object from the airway of a person who is choking. You can use it on yourself or someone else. These are the steps:

Stand behind the choking person and wrap your arms around his or her waist. Bend the person slightly forward.

Make a fist with one hand and place it slightly above the person's navel.

Grasp your fist with the other hand and press hard into the abdomen with a quick, upward thrust. Repeat this procedure until the object is expelled from the airway.

If you must perform this maneuver on yourself, position your own fist slightly above your navel. Grasp your fist with your other hand and thrust upward into your abdomen until the object is expelled.